At Lake Sinclair "who ya gonna call"?

No, don't call Ghostbusters, they can't help. I can. I recently read a post about having a "brain trust" to back you up for questions. That's always my plan. I don't always know the answers, but I sure do know how to find them for clients, and of course past clients as well. We pride ourselves on the service not stopping with the sale.

About a week or so ago I had a call from someone who purchased a home from us likely about 9 years ago.  That's a guess, because I didn't look it up.  When I heard his name I did remember that he purchased from Shirley on N. Steel Bridge.  He had a question.  Off the top of my head I didn't know who to call to fix a small section of his gutter he was having problems with, but I did know who to call to find out. So after a quick phone call I called him back and left him the information and phone number on his voice mail.

Lots of times I get questions from not only past clients and current clients, but sometimes just random strangers.  Sometimes they've read something on my blog and want to inquire further and sometimes they haven't used Google at all, but just figure that real estate office they have been driving by on Pea Ridge for 20+ years might have the answer.  I don't always have the answer, but I am always willing to try to find the answer.  Last week must have been lawn mower break down week ... a past client called and I gave her two numbers and in half an hour while she had called me back to tell me she'd gotten someone... she showed up to cut the grass.

Last summer , my husband called me and told me we had a cracked water pipe in our crawl space.  Of course I knew who to call:  Joel Carroll.  478-968-7555.  If you don't have water... you will be priority to him and he will come as soon as he can.  It was about 3 1/2 hours before he arrived at my house that afternoon, but he didn't leave until we again had water flowing (in only the places it is supposed to be- ie inside the pipes). 

Of course there is also the list of "no I really can't recommend them" people too.  For example, for years I've NOTHING but problems with a particular propane company.  Hard to believe that I still had problems since I purchased my tanks and fired them as my vendor four years ago.  But from time to time I still get a bill.  I got one 4 months ago for tank rental.  I called, they accepted my verbal "But I purchased my tank" and told me it was taken care of then.  Three months ago they required I find the 3 year old proof of the purchase, so I found the invoice, found the copy of the canceled check and faxed it to them.  Two months ago I faxed it all again.  Yesterday... I raised my voice and told them if they send the bill to collections and damage my credit I intend to hire an attorney. 

So if you are in the Lake Sinclair area and you have a "house problem" and don't know who to call...  Try Lane Realty and if we don't have the answer at  our fingertips to give you a number then we won't stop until until we find out who can help you solve your house problem. And of course we might also save you some time and grief by telling you who NOT to call too for any given problem. And if I don't know who to call, I know where to find out who to call.  I have a great network of friends who are happy to give me their recommendations if you come up with something out of the ordinary.

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Tammy Lankford, Broker/Owner

 

Broker License # 169695  Lane Realty License # H-11420

Call me today for all your Lake Sinclair real estate needs.

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Comment balloon 10 commentsTammy Lankford, • September 30 2015 09:16PM

Comments

Great advice and post Tammy, Ghost Busters can not help but Tammy Lankford can...good thing  not every one is like you hence you have the edge:), Endre

Posted by Endre Barath, Jr., Realtor - Los Angeles Home Sales 310.486.1002 (Berkshire Hathaway HomeServices) about 5 years ago

It is excellent to have become the "go to" for good information.  

I can't believe that propane company is still in business.

Posted by Jill Murty, Realtor - Orange County, CA (Sunset Properties, Powered by Movoto) about 5 years ago

Good morning Tammy. You attitude about service is what sets you apart from any competition. Previous clients, current clients and future clients will know your attitude about service.

Well done post!

Posted by Joe Petrowsky, Your Mortgage Consultant for Life (Mortgage Consultant, Right Trac Financial Group, Inc. NMLS # 2709) about 5 years ago

Tammy, you are the Lake Sinclair answer lady and premier Realtor. Enjoy your day!

Posted by Wayne Martin, Real Estate Broker - Retired (Wayne M Martin) about 5 years ago

You are the person to call for any Lake Sinclair questions! And if you don't know the answer off the top of your head, you'll definitely find out!

Posted by Kat Palmiotti, The House Kat (406-270-3667, kat@thehousekat.com, Broker, Blackstone Realty Group - brokered by eXp Realty) about 5 years ago

Anyone thinking of buying or selling a home in your area should call you . You are the local expert.

Posted by Gita Bantwal, REALTOR,ABR,CRS,SRES,GRI - Bucks County & Philadel (RE/MAX Centre Realtors) about 5 years ago

Good morning Tammy. There is no question that you are the one to call. Great post.

Posted by Sheila Anderson, The Real Estate Whisperer Who Listens 732-715-1133 (Referral Group Incorporated) about 5 years ago

Tammy, we are the source our clients call when they require a referral for work to be done.   Great job! 

Posted by Joan Cox, Denver Real Estate - Selling One Home at a Time (House to Home, Inc. - Denver Real Estate - 720-231-6373) about 5 years ago

Having a reliable list of handymen for household repairs is of huge value.  Mark

Posted by Mark Don McInnes, Sandpoint, North Idaho Real Estate - 208-255.6227 about 5 years ago

I like when clients call me when they are in need, as I usually know of someone that can help them!

Posted by Brian England, MBA, GRI, REALTOR® Real Estate in East Valley AZ (Vacasa) about 5 years ago

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