Lane Realty wants buyers to meet us at our office. Why?

When a person calls our office and says "we're in the driveway can you come show us this house?" The answer is NOT ALWAYS yes.  Sometimes I do go and meet clients I have never met before at a home, but when I do it's when another agent in my office can go with me.

I realize that it's NOT always convenient for you to come to our office (which is located near the Lake in Putnam County and I apologize for the inconvenience of that, but I do hope that once I explain why you will understand the need for us to be cautious.

Click on a few links:

Recently in Charlotte

Agent raped in 2010

News story about 6 cases in 2011

In other places around the world 2014

Beverly Carter, the face for us NOT meeting you

Danger stories on the job

Even if you only read one of those, perhaps you have a better understanding of why we don't want to leave our office without meeting you first. When you come and meet us at the office chances are someone else will be there. Someone else will be checking on us, someone else will have seen you and your car will be in our parking lot. That gives us a little more reason to feel secure.

And yes, we do our homework and "check you out" if you contact us on the Internet. We snoop on your social media to see if you are who you say you are and if you live where you say you live.  If you were headed out with a stranger wouldn't you do the same? I hope you understand that we have to consider our safety. We would love to help you find a house if that's what you are looking to do, however we want to prevent putting ourselves into a situation where we are in danger from others who have bad intentions. We're sorry if that is an inconvenience to you, but we hope after reading this, you understand. We have to find the balance between our safety and helping clients.

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Tammy Lankford, Broker/Owner


Broker License # 169695  Lane Realty License # H-11420

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Comment balloon 22 commentsTammy Lankford, • September 10 2016 11:36AM


Perfectly stated. Crazy thing is that when I tell folks who call off my signs or from somewhere online that it's a safety issue for me to meet them at a home, they completely understand. Most tell me that safety never crossed their minds. Being proactive on our safety - and educating our clients on this is easy to do. I don't know why more agents don't do this. 

Posted by Emmary Simpson, Serving Tucson AZ (Realty ONE Group Mountain Desert) about 2 years ago

Emmary Simpson  I'm a little overboard with my agents safety I'm sure.  I guess Donald's line of work has a little to do with that. Even with meeting sellers in their own homes I will gladly accompany my agents so they don't have to go alone.  And of course I make exceptions from time to time.  If someone I know calls and says "hey we have friends over who want to see the house on our street" and the mutal friend knows and is vouching for the person that's different in my book.  But those agents who just willy nilly pop out to meet strangers I just don't understand.  And you'd never find me doing even a broker open alone. nope nope nope

Posted by Tammy Lankford,, Broker GA Lake Sinclair/Eatonton/Milledgeville (Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668) about 2 years ago

That is a wise policy to have and it is definitely better to be safe than sorry, clients should respect that.

Posted by Brian England, MBA, GRI, REALTOR® Real Estate in East Valley AZ (Arizona Focus Realty) about 2 years ago

Tammy safety is always on our minds when working with a new client we've never met.  And I am fine with letting them know why I can't meet them at a listing alone. Most people totally understand this these days and respect it.

Posted by Anna Banana Kruchten CRB, CRS 602-380-4886, Arizona's Top Banana! (Phoenix Property Shoppe) about 2 years ago

Brian England I think most folks completely understand, but we get a rare few who don't like the drive. It's a pretty rural area and it can be a distance and we don't have coffee shops on the corner like a city would.

Anna Banana Kruchten we sometimes get push back, but you're right after an explaination most people completely understand.  We do sometimes get people who are on the lake in a boat who want to see a home and when that happens I try to go with my agents to provide safety.  

Posted by Tammy Lankford,, Broker GA Lake Sinclair/Eatonton/Milledgeville (Lane Realty Eatonton, GA Lake Sinclair, Milledgeville, 706-485-9668) about 2 years ago

Good for you Tammy Lankford,  wonderful Post ! I love it

Posted by Hannah Williams, Expertise NE Philadelphia & Bucks 215-953-8818 (Re/Max Eastern inc.) about 2 years ago

Any buyer that can't understand this doesn't need to see a home that badly.

Posted by Chris Ann Cleland, Associate Broker, Bristow, VA (Long and Foster REALTORS®, Gainesville, VA) about 2 years ago

Tammy-I would do the same thing. It is a scary world we live in.

Posted by Sharon Lee, Retired and loving life (Sharon Lee's Virtual Assistance) about 2 years ago

Hi Tammy - no reasonable buyer should have a problem with that.  You need to protect yourself in this uncertain world.

Posted by Grant Schneider, Your Coach Helping You Create Successful Outcomes (Performance Development Strategies) about 2 years ago

Hi Tammy - That's a very sensible policy, and one that most buyers should understand an appreciate. Safety first!

Posted by Dick Greenberg, Northern Colorado Residential Real Estate (New Paradigm Partners LLC) about 2 years ago

Tammy Lankford, always good reminders of how to stay safe while doing our job and trying to meet the needs of our buyers and sellers. Safety first always!

Posted by Susan Laxson CRS, Local Knowledge & Global Network (Palm Properties) about 2 years ago

Tammy,  All I have to say is tuff-tubas if a buyer feels meeting us at our office is inconvenient.  We have our process and protocols we follow and yes, safety is an issue and a concern. 

Posted by Kathleen Daniels, San Jose Homes for Sale-Probate & Trust Specialist (KD Realty - 408.972.1822) about 2 years ago

You make excellent points, Tammy. And you're right, I do a lot of research before I meet at a seller's home, especially if it's a guy by himself. Although, once a woman called to say she would sit on the ground in front of the house until somebody showed up to let her see it because she planned to buy. That was a stubborn person who was dedicated, so I asked a team member to drop what she was doing and go over to show her, and she did buy it.

Posted by Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents, Put 40 years of experience to work for you (Lyon Real Estate) about 2 years ago

This is good writing on this topic, Tammy!  When I was first licensed in 1981, we did a lot of things we don't do now.  But times have changed, and Sellers want to be assured their homes are shown to qualified buyers.  We want to know who we are working with.  Safety for our client's homes, and hour own well-being, is at stake.

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) about 2 years ago

Tammy, it's so important to use common sense.  And I think this applies to all of life's domains.  

Posted by Patricia Kennedy, Home in the Capital (RLAH Real Estate) about 2 years ago

Tammy, any one not understanding or pretending not to are the ones to watch closely.   I had a man come into the office the other day (noonish) with a 6 battery type metal flashlight.  Middle of the day only one thing that is used for.  Needless to say I keep a good amount of distance between him and myself even in the office.  Good job on keeping safety a priority in your office.  Mark

Posted by Mark Don McInnes, Sandpoint, North Idaho Real Estate - 208-255.6227 about 2 years ago

Tammy Lankford, - love the picture of 'balancing act'!

Indeed we want us to be safe and do our diligence to our clients.

Posted by Praful Thakkar, Andover, MA: Andover Luxury Homes For Sale (LAER Realty Partners) about 2 years ago

Smart broker you are, Tammy!  I totally agree and safety does come first!  No amount of money is worth your life - especially POTENTIAL money!  The Charlotte agent was so fortunate that there was another couple there that kept her safe long enough for her to realize when they stepped out that she needed help.  Otherwise, her story would have had a very different ending.  

And, I have to say, a large number of our sellers work from home - we have to schedule showings - RARELY can we just 'go' show it even if they do come to the office!

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods ( | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) about 2 years ago

Hi Tammy Lankford,   Excellent blog!  Safety should be on all of our minds as we travel in strange places with people we have never met.  I agree.  the office is a good place to start, when meeting a potential new client.

Posted by Larry Johnston, Broker,Friends & Neighbors Real Estate, Elkhart,IN (Broker, Friends & Neighbors Real Estate and Elkhart County Subdivisions, LLC) about 2 years ago

I can certainly understand why you do this and I feel it's always best to err on the side of caution. I saw something recently on one of those true life crime shows where a female real estate agent was killed while showing someone a house.

Posted by Karen Hellier, Freelance Writer for Professionals, North Georgia (Freelance Writer) about 2 years ago

Good for you and your company it is not always convenient but caution is best. 

Posted by Charles Stallions, 800-309-3414 - Pensacola, Pace or Gulf Breeze, Fl. (Charles Stallions Real Estate Services ) about 2 years ago

Better Safe than Sorry.... or worse than sorry like dead...

Sounds like good office policy!

Posted by Debra Leisek ( Bay Realty,Inc Homer Alaska) about 2 years ago