Agent to agent relationships, they are important

Sometimes I read on real estate Facebook groups about people creating community pages and then blocking other agents in their market and blocking them from their business page and then whining they don't pick up the phone when they are called I have to stop and laugh for a minute before I scroll on past.

Are there a few agents in my market that I pay extra attention to detail when working with because of things that happened in the past? Of course there are, isn't that normal among all walks of life. But for the most part I would say I have a great business relationship with 90% of the agents in my market. I would also venture to say that I'm in real life friends with 50% of them and virtual friends with 90% of them.  I have never turned down a request on Facebook to friends with an agent in my market. I have never blocked one from joining the public community page I created at Lake Sinclair. I don't even get upset when they post their listings in said group that I created.

I want to share a story about a real estate deal I had late last year and show you why I work so hard to be professional and maintain really good relationships with other agents in my market.

I had some buyers who wanted a lake property but were on a very tight budget for lake properties. They had bought a lake access property from me previously and flipped it and had X amount of dollars to buy again. No more. The price range they were looking in was definitely going to be something that investors would also be wanting to buy. However a fixer is JUST what they were looking to purchase. So I did my homework and identified what I felt was THE property. It was NOT on the market. However the day the lockbox went on (still not on the market) I called the listing agent and asked for a preview.  I got the permission and looked at the inside.  Most of the issues were cosmetic and this was the perfect property for them.

I'd had several deals with the future listing agent in the past few years and she was very gracious to also let me take my buyers through prior to trash out. So my buyers asked me to do a CMA (comparative market analysis)  and were prepared to offer up to that price the minute the property hit the market.  They were signed up on my site and watching and I was calling the listing agent regularly. The day she was given the price from the asset management company she sat down to put it in the MLS.  She called me and told me that while she in fairness could not tell me the price, that she was about to enter it.  I sat at my computer with multiple tabs open... contract open and typed except for price, electronic signature program open, phone call to my clients to be sitting on go for when I sent the contract for their signatures. 

To my surprise and delight the list price was $26,000 LESS than my CMA. Within two minutes of the time she hit the enter button to put in the MLS I was sending her an offer. She submitted it immediately and to both our surprise my buyers as is, cash, full price offer was actually accepted.  No highest and best, no multiple offers, no haggle.  That was on December the 7th. One December the 21st I got to hand those buyers the keys and we were closed. 

Now imagine... 

What if I had blocked that agent from my community page? What if I spoke to that agent in a tone that my 25 years of experience are better than her 10? What if I didn't like that agent's posts on Facebook? What if I didn't place value not only in my business relationship with that agent but with my personal relationship as well?

Do you think my buyers would have gotten that dream home?  Now if ONLY I could get the republicans and the democrats to adopt that attitude for working with other members of various branches of government!

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Comment balloon 38 commentsTammy Lankford, • March 01 2017 07:52PM

Comments

Tammy, I agree with you, one, I don't understand why we can't all work together, two, why we try so hard to be vicious toward each other. It happens in my areas as well. I have a community page, I've invited real estate agents to join and encourage them to post their listings and open houses. 
You are a true professional, your clients are blessed to have you on their side.

Posted by Beth Atalay, Cam Realty of Clermont FL (Cam Realty and Property Management) 5 months ago

Having a malicious nature is not a positive in this business.  Everybody has an off day

Posted by Ed Silva, Central CT Real Estate Broker Serving all equally (RE/MAX Professionals, CT 203-206-0754 ) 5 months ago

Awesome story! A great lesson to be learned there!

Please figure out how to get the Rep and Dems to play nice so we can all sleep better at night. I like that concept!

Posted by Sharon Tara, New Hampshire Home Stager (Sharon Tara Transformations) 5 months ago

You make an excellent point with this story, Tammy!  When agents can remain simpatico, or at least cordial, a transaction seems to work more smoothly, as the two agents find a way to reach client goals - Which is to successfully sell the seller's house, and to procure it for the buyer.

Posted by Myrl Jeffcoat, Greater Sacramento Real Estate Agent (GreatWest Realty) 5 months ago

Tammy love this story and example!  I recently had a buyer be one of muliple bidders. They really wanted that house! And they were willing to come in with some cash in case the over list bid they offered didn't appraise out. She said the other buyers said this thing but could I put it in writing. Sure. We did right away and they won the bid. Fast forward a few months, in a totally different area of town - the same agent brought in a bid on one of my hot properties first day on market and it was the exact same situation as the other deal!  I trusted her and knew she would be excellent to work with and we put the deal together and closed quickly. Working well with other agents makes 100% good business sense!

Posted by Anna Banana Kruchten, CRS, Arizona's Top Banana of Real Estate! (Phoenix Property Shoppe) 5 months ago

Tammy, The difference between you and ... well ... you know ... is that you want to play nice, do the right thing, and make things happen for the greater good. 

Posted by Kathleen Daniels, San Jose Homes for Sale - Probate Broker (KD Realty - 408.972.1822) 5 months ago

Tammy - I would agree that agent to agent relationships are important. Oftentimes we will be doing business with the same agents, so it is always best to play nice.

Posted by Troy Erickson, Your Chandler, Ahwatukee, and East Valley Realtor (Diverse Solutions Realty www.ChandlerRealEstate.weebly.com) 5 months ago

Tammy- now this is the way professionals work! I used to hear some agents tell me that they saw no need in joining the WCR because why would they need to network with other agents.  You just showed them why. 

Posted by Kathy Streib, Home Stager - Palm Beach County,FL -561-914-6224 (Room Service Home Staging) 5 months ago

I place a very high value on my friendships and relationships with cooperating agents in my market.  I find that it makes transactions go more smoothly and it also gives you an edge when competing with other offers if the agent knows and likes you.

Posted by Susan Mangigian, Chester & Delaware County Homes, Delaware and Ches (RE/MAX Preferred, West Chester, PA, RS152252A) 5 months ago

I strive to have good relationships with all agents exactly for the reasons you state.  However, I do not accept invitations to become "friends" or whatever with other agents.  I simply do not feel comfortable with that.

Posted by Margaret Goss, Chicago's North Shore & Winnetka Real Estate (Baird & Warner Real Estate) 5 months ago

Good relationships... more than merely "working" relationships, as in the example you've given, can be the difference between success or failure.

Posted by Alan May, Helping you find your way home. (Coldwell Banker Residential) 5 months ago

They are more than important, they are critical. Often, as we read in the comments, that where the deals take place. So reputation is paramount.

Posted by Richard Bazinet /MBA, CRS, ABR, Phoenix Scottsdale Real Estate (AZuRE Team - Realty ONE Group) 5 months ago

Tammy

This is such a well-deserved feature. Agent relationships can make such a difference - your example is a good one, and I have had multiple similar situations. It just doesn't make sense to have a poor relationship with other agents.

Jeff 

Posted by Jeff Dowler, The Southern California Relocation Dude - Carlsbad (Solutions Real Estate ) 5 months ago

Tammy, being inclusive is indeed the more professional way to go.  

Dare I say, though, the opposing agent in your example didn't help herself by:  1) underestimating value by $25,000;  2) failing to allow full market exposure, and 3) not allowing consideration of additional offers (which likely would have signaled a listing price below FMV).

Kudos that you were positioned to gain your client a great deal.

Posted by Brian L. Sirota, Esq., For Solutions: (714) 501-7660 (Bristar Realty (Realtor/Attorney)) 5 months ago

As an agent you have to work together, we are agents not principals. It is part of the job to put personal feelings aside and be professional so your client acheives their goals regardless of what you think about anyone else in the transaction. You can keep your eyes open if past evidence warrants it so you can protect your client. But their goals overrule your feelings about a person.

Posted by Nick & Trudy Vandekar, 610-203-4543, Tredyffrin Easttown Realtors, Philly Main Line (Long & Foster Real Estate Inc 610-225-7400) 5 months ago

Tammy, great story and keeping relationships with other realtors certainly can pay off as your story told all of us. 

Posted by Robert Bob Gilbert, Your Katy TX ( West of Houston) Real Estate Expert (Berkshire Hathaway HomeServices Anderson Properties) 5 months ago

Dear Tammy,

You crack me up. The funny thing is that we make more money by cooperating. If we did not want to, we would be back to the 1980s, before buyer agency. Many countries still work that way & it takes sellers 5 or more years to sell a property. Greed can cost you.

Posted by Dörte Engel, ABC - Annapolis, Bowie, Crofton (RE/MAX Leading Edge) 5 months ago

The ine thing that is most important for you to leverage in your business is your reputation and working together will build on that.

Posted by Joe Pryor, REALTOR® - Oklahoma Investment Properties (The Virtual Real Estate Team) 5 months ago

That is really true in any profession. It pays to be civil. Thanks!

Posted by Paul McFadden, Pest Control, Seattle, WA. (Paratex) 5 months ago

Tammy Lankford, if we do what is right, it 'pays back'!

And we all are the fish in the same pond - we have to swim together.

I always tell the co-broke - we are in this together. We work for our clients who want to see the 'finish line'!

Posted by Praful Thakkar, Andover, MA: Andover Luxury Homes For Sale (eXp Realty) 5 months ago

The important relationship you can establish in real estate business is peer to peer.  That's how I built my reputation over25 years

Posted by Sham Reddy, CRS (H E R Realty, Dayton, OH) 5 months ago

Good relationships based on mutual respect and trust are the foundation of what we do as Realtors. We all know the agents that do their jobs, and the ones that don't!

Posted by Peter Davies, Exceptional service, without exception... (Borawski Real Estate) 5 months ago

I have had a draft post sitting on my other blog for about a year. It is titled something like "seller...your agent has to play well with others!"  I wrote the draft after a contentious episode with a seller's agent.  Glad I left it in the draft form! You are right - positive relationships work well for all of us!

Posted by Gary L. Waters, Broker Owner, Waters Realty of Brevard, LLC, ... a small office, delivering big service! (Waters Realty of Brevard, LLC) 5 months ago

Great article Tammy!  I remember my very first office - 2 1/2 decades ago - a Coldwell Banker office in a little town in Northern CA.   I still recall the feeling of observing silly agents virtually hunched over, protecting their precious little index card boxes of leads, lest anybody else get a peek.   Later, I learned that you can lay these cards out on the desk for the entire world to see and 95% of people won't put in the work necessary to try and do business with them.  LOL - You're so right.  Success is about being the person you are in the world, every day - and letting the rest take care of itself!

Posted by Jeri Creson, Dually Licensed Broker in Louisiana & California (Jeri Creson, Realtor) 5 months ago

excellent topic to share, As  a Mortgage lender I see this in our industry 

Posted by Ron Aguilar, Mortgage & Real Estate Advisor since 1995 (New American Funding) 5 months ago

Tammy, what a great illustration of the importance of having good relationships with other agents. Many see other agents as competition. But we should see each other as great resources to meet the needs of the consumer.

Thanks

Posted by John Wiley, Lee County, FL Real Estate GRI, SRES,SFR,PSA (Jones & Co. Realty) 5 months ago

I completely agree with this.  I don't understand why agents think we have to be adversaries.  In many cases we aren't even competitors because we work different clientele, but even if we are competitors we can still be friends and treat each other with respect. -Kasey

Posted by Kasey & John Boles, Boise & Meridian, ID Ada/Canyon/Gem/Boise Counties (Jon Gosche Real Estate, LLC - BoiseMeridianRealEstate.com) 5 months ago

Two thumbs up!  Reputation can be a blessing when it is a good reputation.  I have had several multiple offers accepted for my buyer clients based on the listing agent knowing my reputation over some unknown agent / agency.  My offers have even been lower at times, but they knew I would work hard to get the property to close so that brought value of it's own.  I have sold two properties already this year that were not on the market thanks to my reputation and people calling me before they were listed and I have a third pending!  That is critical in the Boise real estate market!

Posted by Jim Paulson, Owner,Broker (Progressive Realty (Boise Idaho) www.Progressive-Realty.info) 5 months ago

In this area, re agent to agent relationship matters a lot. If someone who is reputable brings the offer it is likely he has screened and identify the buyer as a strong buyer. That bring the buyer to have a higher visibility than those who are not established.

Posted by Sam Shueh, mba, cdpe, reopro, pe ( (408) 425-1601) 5 months ago

Even in our metro area, we know which agents to steer clear of and which ones are fabulous to work with!  We also share our knowledge and FB pages with the public - why not?  We post our coming soons on our FB pages so, why not have them lining up to see it...OR send a 2-minute Offer in when it hits the market?  It just makes common sense - and we're doing the right thing for our clients by being nice and humble too!  Great post, Tammy Lankford,!

Posted by Debe Maxwell, CRS, Charlotte Homes for Sale - Charlotte Neighborhoods (www.AtHomesCharlotte.com | The Maxwell House Group | RE/MAX Executive | (704) 491-3310) 5 months ago

Tammy

Agent to agent relationships in a real estate tansaction is critical.

Good luck and success.

Lou Ludwig

Posted by Lou Ludwig, Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC (Ludwig & Associates) 5 months ago

Tammy

Congratulations on a gold star feature for an outstanding post.

Good luck and success.

Lou Ludwig

Posted by Lou Ludwig, Designations Earned CRB, CRS, CIPS, GRI, SRES, TRC (Ludwig & Associates) 5 months ago

It's always good business to play nice with everyone in your market.  You get what you give.

Posted by Mick Michaud, Your Texas Lifestyle is Here! (Distinctly Texas Lifestyle Properties, LLC Office:682/498-3107) 5 months ago

I cooperate with every real estate agent. We all have a few horrid experiences under our belts we may never forget but 99% of the agents I know are fabulous! I also don't work with buyers, so I rely on other agents to sell my listings, and they know I will never push to double-end. I don't care if it's my team members who sell my listings or an an agent at another office, as long as it sells.

As for Facebook, though, that is my personal business and marketing where only people I know are allowed. I would never invite a bunch of other local agents to my own Facebook. That's akin to putting up a billboard on the freeway that you pay for that says: Hire Elizabeth Weintraub as Your Realtor, and if you are not sold on her, here are 20 other agents you might choose from.

A community page, though? How can one create a community page without including other agents? I don't understand.

Posted by Elizabeth Weintraub Sacramento Real Estate Agent, Top 1% of Lyon Agents, Put 40 years of experience to work for you (Lyon Real Estate) 5 months ago

Good morning Tammy Lankford, ,

Excellent well deserved featured post! It always pays to play nice with your colleagues..what goes around comes around..and it came back to you in spades for your clients!!

Posted by Dorie Dillard, Serving Buyers & Sellers in NW Austin Real Estate (Coldwell Banker United Realtors® ~ 512.346.1799) 5 months ago

In our business is it vital to have good relationships with other agents.  I recall one agent I had a transaction with in the past. She was so difficult that I would not show her listings unless I had ruled out all the other listings that met my buyer's criteria.  Fortunately she moved about a year ago; I thanked the Good LORD and did a happy dance.  My broker had told me several years ago that her managing broker knew what a problem she was!

Posted by Sybil Campbell, REALTOR® ABR, SFR, SRES Williamsburg, Virginia (Long and Foster REALTORS® 5234 Monticello Ave Williamsburg, Virginia) 5 months ago

Thanks for sharing this success story. Blocking agents is not a good business practice.

Posted by Roy Kelley, Roy and Dolores Kelley Photographs (Realty Group Referrals) 4 months ago

Great work!  The ultimate,  be all, end all is the client.  Anything we can do to make a deal come together is worth it.  Good for you for maintaining great relationships with others in your market!

Posted by Jan Green, HomeSmart Elite Group, REALTOR®, EcoBroker, GREEN (Value Added Service, 602-620-2699) 4 months ago

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